At Streampoint Solutions, we don’t just make promises, we deliver results. As our client, your interests are paramount as we design and execute an event to be remembered.
Our values
- Superior customer service and satisfaction
- Optimal performance
- Integrity and fairness
- A dedicated team that is motivated and hard working
- Active contributions within our community
The Streampoint advantage
The Streampoint Solutions advantage revolves around a comprehensive understanding of our clients’ needs so that we are able to create and implement the right solution. For every event, Streampoint Solutions offers:
- Dedicated SPS Account Managers
- Professional in-house SPS project management, development, operations and design teams
- Extensive experience in the meeting, tradeshow and event industries
- Time proven project methodologies, practices and processes
- Broad knowledge of the corporate, association, government and not-for-profit event sectors
- Effective marketing solutions
- Professional graphic design teams to establish brand consistency, electronically and in print
- Streamlined online and onsite registration solutions
- Integrated eMarketing and social media applications
- Convenient housing, travel and online survey platforms
- Facilitation of post-event review and improvement recommendations for future occasions
Client services and commitment
Streampoint Solutions continually strives to provide an unprecedented level of quality in our preparation, delivery and post-event management services. SPS Teams pledge to:
- Respond to service requests within 4 business hours
- Communicate ideas and status updates clearly in order to manage expectations
- Provide clear and concise solutions to meet the unique needs of clients
- Take appropriate action to implement continuous measures of improvement
- Review and assign delivery times to each client service request
- Assign a Streampoint Solutions representative, and where necessary, a secondary representative, to all client projects
- Provide detailed critical paths to ensure timely service deliverables
- Provide event post mortem reports with appropriate recommendations to enhance products and services
