Careers

Come Soar With Us

Founded in 2001, Streampoint Solutions is an insightful, customizable and resourceful event management solutions company. Serving clients globally, we offer tailored tools to the conference, tradeshow and special events community. Small or big, comprehensive or select, Streampoint event management solutions are adaptable and scalable to ensure ideal suitability for a wide range of events.

At the very core of Streampoint’s vision are three main goals:

  • Be a leader of intelligent event management solutions.
  • Design and implement fresh and creatively bold ideas in the event management marketplace.
  • Satisfy and exceed the expectations of our clients.

Are you up to the challenge?

We’re looking for professionals with a unique perspective, valued skills and a committed attitude to help us deliver events the likes of which this world has not yet seen.

Current Openings:

Junior .NET/SQL Developer

Job Description

We are looking for an individual who will flourish and grow within our company. Streampoint offers a high-energy environment where innovation and creativity is encouraged.

In this role, you will work independently and collaborate amongst peers. You should have the ability to think strategically and respond quickly to multiple priorities and deadlines as well as excellent organization and problem-solving skills.

The Junior .NET/SQL Developer position will involve setting up new client sites through the use of our proprietary event management software. You will be required to collaborate across the different operations teams at each stage of the development cycle.

Skills / Duties

Your duties will include but not limited to:

  • Working closely with a team of project managers, designers and developers to implement client business requirements for building event registration sites
  • Coding business logic through SQL stored procedures, functions and .NET custom controls
  • Adhoc data mining by writing custom database queries
  • Travelling onsite to events as technical support (if and when safe to do so).

Qualifications:

  • 1+ years experience and understanding of ASP.NET web applications in C#
  • 1+ years experience and understanding of relational databases using SQL
  • 1+ years experience with Microsoft development stack: Visual Studio, Azure, SQL Server
  • Proficiency in HTML5, CSS3 and JavaScript
  • Experience with responsive design
  • Familiarity with browser testing and debugging
  • Familiarity with REST APIs and web services
  • Up to date with the latest design trends and patterns.

Additional Qualifications:

  • Capable of handling heavy workload within established time frames
  • Ability to adapt to frequent changes in workload and adjust quickly as circumstances dictate
  • Can work independently and initiate with little direction
  • Strong communication and collaboration skills.

Required Education:

Bachelor’s degree in Computer Science or other related disciplines. Plus, at least one year of successful experience in an implementation/development role.


Additional Information

Temporary work-from-home COVID-19 precautions: This position requires you to report and work from Streampoint head office. Due to the evolving impact of COVID-19, our priority is ensuring that our team members are safe. A temporary work-from-home / remote work policy is in effect alongside procedures to effectively handle our response to the pandemic.

Location: 1 Marmac Dr. Unit 200 Toronto, Ontario M9W 1E7 Canada

Type: Full Time

HOW TO APPLY

Apply Now

If you are interested in joining the Streampoint team, please email your resume (please attach as a pdf) and a link to your portfolio/website to
jobs-jdev0706@streampoint.com.

We thank all interested applicants. Only those selected for an interview will be contacted.

Business Development Representative

About Us

Streampoint Solutions has been an insightful, customizable, and resourceful event registration management solutions company since 2001, providing services for in-person, virtual, and hybrid events. We are adaptive to the industry, and our focus is the exceptional customer experience. Our company consists of innovative, energetic, and forward-thinking minds. We bring unique solutions to the event industry. We problem-solve technological issues by balancing hard work and diligently meeting the needs of our customers.

As a Business Development Representative, you will build your business and sales skills as you work with the VP of Sales and Marketing. You will help build and grow our customer base, participate in industry events, build on new relationships, and leverage your knowledge of Streampoints’ services to help streamline event managers’ event technologies. In this role, it will be your opportunity to grow, learn, and build upon your career in a technology and event space.

What the day-to-day will look like:

  • Prospect new sales leads to develop and increase our pipeline utilizing different channels, including telephone, virtual marketing, emails and social media, and web meetings
  • Schedule and connect with event and marketing professionals to showcase and demonstrate our cutting-edge solutions, managing and overcoming potential declines and objections
  • Be a Streampoint champion, continuously sharing, educating and demonstrating our value proposition to all potential prospects
  • Continuously meet and exceed your quota of monthly and quarterly opportunities, growing and learning from your success
  • Continuously learn and develop your understanding of Streampoints Solutions and services to grow and acquire our target market
  • Strategize and collaborate with Streampoint team members to tactfully improve the overall sales development process.

A little about you:

  • You have a minimum of 2-5 years of experience working in a hotel or convention centre/hospitality environment
  • You have 3 years of experience in an outbound sales environment or sales related role or an equivalent educational background
  • You are passionate about sales in the event technology or hospitality industry and possess strong relationship-building skills
  • You are a good negotiator; you can demonstrate tact and engage and influence diverse stakeholders
  • You are a proactive thinker and self-motivated performer with a desire to work in a challenging and fast-paced environment
  • You have a strong entrepreneurial spirit and analytical attitude; taking the initiative comes naturally to you
  • You are high energy and confident individual with a solid ability to present and communicate clearly and effectively with colleagues and clients through telephone, in-person, and virtually
  • You never shy away from learning and showcasing new technical concepts
  • You have a proven track record of self-improvement, upward growth and/or top performance
  • You have a solid understanding of web technology solutions as a service
  • You are a lifelong learner and possess a growth mindset; you embrace challenges and accept criticism with humility
  • You are motivated, have excellent time management skills and love to work in an organized fashion
  • You are a peak performer and can demonstrate the ability to jump in and assist your fellow teammates with any work as needed.

Additional Information:

Temporary work-from-home COVID-19 precautions:
This position requires you to report and work from Streampoint head office. Due to the evolving impact of COVID-19, our priority is ensuring that our team members are safe. A temporary work-from-home / remote work policy is in effect alongside procedures to effectively handle our response to the pandemic.

Location:
1 Marmac Dr. Unit 200 Toronto, Ontario M9W 1E7 Canada

Type:
Full Time


Sounds like a match?

Apply Now

If you are interested in joining the Streampoint team, please email your resume (please attach as a pdf) and a link to your portfolio/website to jobs-bus0625@streampoint.com We thank all interested applicants. Only those selected for an interview will be contacted.

Junior Sales Coordinator

About Us

Streampoint Solutions has been an insightful, customizable, and resourceful event registration management solutions company since 2001, providing services for in-person, virtual and hybrid events. We are adaptive to the industry, and our focus is the exceptional customer experience. Our company consists of innovative, energetic, and forward-thinking minds. We bring unique solutions to the event industry. We problem-solve technological issues by balancing hard work and diligently meeting the needs of our customers.

As a Junior Sales Coordinator reporting to the VP of Sales and Marketing, you will provide proactive support to the sales and operations team. You will help build and grow our client base, participate in industry events, build on new relationships, and leverage your knowledge of Streampoints’ services to help streamline event managers’ event technologies. In this role, it will be your opportunity to grow, learn, and build upon your career in a technology and event space.

What the day-to-day will look like:

  • Be the first point of contact for new sales inquiries and responding promptly to ensure the sales team never misses a beat
  • Qualify new leads by identifying their event requirements and diligently follow up when appropriate
  • Schedule discovery calls and/or demos for clients on behalf of the sales team
  • Establish active communication and engagement with sales representatives to ensure that new business is processed promptly
  • Consistently follow up with prospects
  • Monitor, maintain, and organize the filing system of essential documents and client communications
  • Engage in regular communications with the client to ensure they are nurtured from start to finish of the project life cycle
  • Attend internal status updates on behalf of the sales team
  • Maintain confidentiality of proprietary materials and information
  • Perform other reasonable job duties as requested by the team

A little about you:

  • You love and have previously worked or have an interest in technology and/or the hospitality industry
  • You have a passion for client success and delivery
  • You have a minimum of one (1) year of proven experience as a Sales Coordinator or Sales Administrator supporting sales operations in a hotel or convention centre environment
  • You take the initiative and are driven to achieving results and meeting deadlines
  • You possess a solid ability to communicate clearly and effectively with colleagues and clients through written correspondence and verbal conversation
  • You’re a problem solver and embrace obstacles with a solutions-based approach
  • You’ve got strong organizational skills, and you don’t skip a beat
  • You can handle frequent interruptions and maintain your integrity for the task at hand
  • You work well autonomously and collaboratively with your colleagues
  • You have a solid understanding of web technology solutions as a service
  • You are computer and internet savvy; working knowledge of MS Office and G-Suite applications
  • You are a lifelong learner and possess a growth mindset; you embrace challenges and accept criticism with humility
  • You are a peak performer and can demonstrate the ability to jump in and assist senior management and/or the sales teams with any work as needed

Additional Information:

Temporary work-from-home COVID-19 precautions:
This position requires you to report and work from Streampoint head office. Due to the evolving impact of COVID-19, our priority is ensuring that our team members are safe. A temporary work-from-home / remote work policy is in effect alongside procedures to effectively handle our response to the pandemic.

Location:
1 Marmac Dr. Unit 200 Toronto, Ontario M9W 1E7 Canada

Type:
Full Time


Sounds like a match?

Apply Now

If you are interested in joining the Streampoint team, please email your resume (please attach as a pdf) and a link to your portfolio/website to jobs-JS0330@streampoint.com. We thank all interested applicants. Only those selected for an interview will be contacted.

Housing Coordinator & Client Service Specialist

Job Description

You are responsible for managing and setting up event housing sites while providing our clients the best in class support experience. In addition you will also be responsible for collaborating with hotels and clients to ensure allocations are in check and the client is attrition free. You will work closely with the housing manager and their respective support teams.

Success in this role

After a short learning period, the successful candidate will be fully versed and be able to provide exceptional support with a deep knowledge of our housing management platform. You’ll be able to set up a reservation booking site using the client’s contracts, along with entering their inventory and setting up their requested room blocks.
In addition you will also be a liaison with the hotel and client to ensure communication and reports are current and all stakeholders are kept up to speed on the current status of their housing.
You will also be responsible for handling inbound support phone calls , responding to email inquiries and making outbound calls as needed.
All while working with your team in a meaningful and collaborative manner.

You’ll Make Us Better By:

  • Working with the Housing Manager and other departments on the execution of all contracted client services for conferences and tradeshows.
  • Being a knowledgeable and skilled at setting up client sites using approved event contracts, setting up hotel inventory and requested room blocks.
  • Being the main contact for contracted hotels; communicate all housing processes, create hotel logins, inquire about additional inventory
  • Creating all hotel correspondence within the event platform.
  • Overseeing all housing communications sent to attendees, exhibitors and groups
  • Performing full hotel audits and review master billing provided by hotels to ensure accuracy before client provides payment
  • Managing VIP requests, group and block reservations by phone and/or email.
  • Promoting group codes or incentive campaigns to increase pick up while maintaining best user experience.
  • Managing client staff/VIP rooming lists to ensure the most up to date billing information is communicated to the hotels.
  • Focusing on clients end users to ensure they have a positive experience throughout the housing processes.
  • Working closely with clients to understand their needs and manage their expectations with each events unique components, requirements and business logic.
  • Ensuring objectives are achieved within prescribed time frame and satisfy their reporting and data requirements.
  • Keeping the Housing Manager up to date with any end user issues and provide suggestions as to solutions to any challenges that may arise.
  • Participating in regular tests to ensure site(s) functionality is as designed.
  • Preparing and providing reports periodically to clients, exhibitors and hotels.

What you bring

  • You are passionate and care about achieving results and reaching service excellence.
  • You are customer service driven and proactive in making sure processes are understood and provided in a complete and comprehensive manner.
  • You are extremely organized and possess the capacity to thrive while managing several projects concurrently.
  • Working in a highly dynamic, fast paced, and rapidly changing environment brings out the best in you!
  • You adapt well to change and constantly strive for improvement.
  • You effectively prioritize and make sound decisions under pressure, while maintaining your professional demeanor.
  • You are comfortable voicing your opinions and submitting ideas to your colleagues and leaders.
  • Experience Prior hotel experience preferred, group hotel management will be an advantage.
  • Event industry experience considered a strong asset.
  • Have experience with customer service excellence and dealing with customer either in person or through email or by phone
  • Skills Service excellence oriented, proactive, organized, flexible and resourceful.
  • Ability to work on several complex projects occurring simultaneously requiring strong time management skills.
  • An understanding of project management methodologies
  • Strong analytical and problem-solving skills, with very high attention to detail.
  • Strong skills with data management and interpretation of data sets.
  • Ability to learn and grasp new industry concepts and trends, as well as apply new best practices elements adapted to client needs.
  • Ability to learn and excel with our proprietary housing software.
  • Strong aptitude in working with technology and software.
  • Understanding of IT and IS support infrastructure and troubleshooting an asset.
  • Strong skills with Excel. Proficient in Google products including Gmail, Sheets, Docs, Slides with the ability to create reports and documentation.
  • Comfortable and able to effectively facilitate discussions with internal and external stakeholders
  • Superior interpersonal and communication skills, both verbal and written.
  • Excellent English language verbal and written skills, French or Spanish second language verbal and written skills a bonus.

Additional Information

Temporary work-from-home COVID-19 precautions: This position requires you to report and work from Streampoint head office. Due to the evolving impact of COVID-19, our priority is ensuring that our team members are safe. A temporary work-from-home / remote work policy is in effect alongside procedures to effectively handle our response to the pandemic.

Location: 1 Marmac Dr. Unit 200 Toronto, Ontario M9W 1E7 Canada

Type: Full-time

Functions: Housing/ Room Block Management/Customer Support Representative/ Hotel Reservation Support

Sounds like a match?

Apply Now

If you are interested, please attach (as a pdf) or email your resume to jobs-hou1120@streampoint.com

Contact us for a free demo